Legal Statements, Policies and Disclaimers

Terms of Use Policies, Procedures and Agreements

Online Booking Policies

Welcome! Thank you for booking with Chrysalis Connections, LLC.

PLEASE NOTE: Booking an appointment, exchanging emails or receiving a text or email confirmation and/or reminder message from Chrysalis Connections, LLC, does not establish a client/therapist or client/provider relationship.

All new clients must complete an in-office, face-to-face assessment appointment as a condition of establishing a client/therapist or client/provider relationship.

Established clients (clients who have completed an assessment appointment and have been accepted as a client) are free to choose between in-office, online video, and phone appointments.

All clients agree to provide payment information during their first session.

Online sessions require the use of a computer or device with both camera and microphone access, Chrome or Firefox browser, or IOS app. For detailed instructions about how to ensure a successful videoconferencing session, please visit and click on the Services tab and then choose the Online Virtual Services page.

Clients booking online counseling appointments must hold residency in the state of Indiana.

By submitting a booking request, you agree that you have read and understood this booking policy and agree with the conditions and policies as set forth herein.

Limits of Confidentiality (established clients)

All client/business notes and documents are strictly confidential. Information pertaining to your case will not be released or discussed with anyone. Upon written request, a summary of the services received at Chrysalis Connections, LLC can be provided to the requesting client. In addition, the following limits of confidentiality exist. 

Please note: Confidentiality survives death. Without prior written consent, any information obtained during the course of a professional therapeutic relationship will not be discussed or released to a deceased client’s family, significant other, agency, or executor.

Confidentiality must be breached in the following situations:

  • If the service provider perceives the client to be a direct or immediate danger to self or others.
  • If the service provider learns that a child, elder, or dependent adult is being neglected or abused.

Virtual Therapy and/or Videoconferencing Services Disclaimer 

Virtual therapy and/or video conferencing services are best utilized by clients who demonstrate an ability for appropriate self-care and management. Virtual therapy and video conferencing services are not appropriate media for clients in need of immediate or crisis care or help.

Clients who demonstrate any type of propensity for harm to self or others will be referred to an appropriate crisis center. Clients who believe they are in need of immediate assistance should call their local crisis center, dial 911, go to the nearest emergency room or call the National Suicide Prevention Lifeline at 1-800-784-2433.

Client’s deemed inappropriate for online virtual therapy and/or video conferencing services will be referred to an appropriate crisis care center and/or moved to an in-office format at the discretion of their service provider and/or Chrysalis Connections, LLC.

Professional Counseling, Coaching, Conflict Resolution, Conciliation, and Consulting from a Biblical Perspective: 

Policies and Procedures

Chrysalis Connections is grounded in a philosophy that seeks to help individuals, couples, families, and organizations find harmony with themselves, others and God in the communities and larger systems where they live, play, worship, and work. To that end, we provide Biblically-based services to those who wish to explore and/or enhance their relational, emotional, behavioral, and spiritual well-being.

While we welcome and work with clients who embrace a variety of faith beliefs and backgrounds as well as those who do not identify a specific form of spirituality or faith, we are open about our reliance on Biblical principles for guidance and direction. To learn more about our specific beliefs please feel free to review our Statement of Faith.

PLEASE NOTE:  Christian Counseling is best utilized by individuals who self identify as a Christian and/or follower of Jesus Christ and desire the integrated use of biblical principles that recognize and lift up the Word of God and Christ in all matters of life and relationships. Christian counseling, coaching, conflict resolution, conciliation, and/or consultation may not be appropriate for clients who identify with other belief systems or self-identify as either agnostic or atheistic.  

While Chrysalis Connections, LLC attempts to provide Christ-centered professional services to clients who request counseling, coaching, conflict resolution, conciliation, and/or consultation services with a biblical perspective, such services are only provided at the client’s request.  Should clients seek or require assistance or support with religious, spiritual or other forms of transcendent orientations that fall outside the scope of the Christian faith, such clients will be provided with appropriate referrals sensitive to the client’s request.

IN ADDITION: Chrysalis Connections, LLC is dedicated to serving all individuals, couples and families of all racial, cultural, ethnic, and religious backgrounds and affiliations. The center is committed to providing culturally and spiritually sensitive counseling, coaching, conflict resolution, conciliation, and/or consulting services to all who request our services and endeavors to engage in mutually respectful and considerate discourses with all who are so inclined. 

Our goal is to help clients find the counseling, coaching, conflict resolution, conciliation, and/or consulting services that are best fitted for their particular situation and need.

Should our services fall outside the range of counseling,  coaching, conflict resolution, conciliation, and/or consulting assistance most fitting to your unique needs, we will be happy to provide a list of alternative service providers in an attempt to help you find the most appropriate and effective level of care possible.

Disclaimer of Clinical Advice and Therapeutic Relationship:

PLEASE NOTE: This web site, and any information or e-mail sent, including any attachments thereto, is intended only for the visitors to this site and is for educational and informational purposes only and does not constitute clinical, legal or counseling advice nor does contacting this site, nor sending nor receiving email from this site, Chrysalis Connections, LLC or other sites owned or controlled by Chrysalis Connections, LLC constitute the establishment of any medical, clinical, counseling or therapeutic relationship with Chrysalis Connections, LLC its employees, contractors or counselors.

To ensure compliance with requirements imposed by applicable law and professional practice, please know that any advice contained in communication (including any attachments) is not intended to be taken as a substitute for appropriate face-to-face clinical consultations with an appropriately educated, credentialed and licensed health care professional.

All information sent to and from Chrysalis Connections, LLC is not confidential or privileged and is not protected from third-party observation unless otherwise specifically stated by Chrysalis Connections, LLC and such confidentiality is necessarily limited by the inherent limitations of any used communication devices and employed technology from the origination point to point of receipt. Any unintended recipient is hereby notified that any dissemination, distribution or copying of any e-mail, and any attachments thereto, is strictly prohibited. If recipients receive any e-mail from Chrysalis Connections, LLC its employees or subcontractors or counselors in error, please immediately notify us by return e-mail and permanently delete the original and any copy of the e-mail message and any printout thereof.

Website Terms of Use

If you do not agree to the Terms of Use, discontinue using the site immediately!

By using this site, you signify your Assent and Agreement to these Terms of Use. If you do not agree to these Terms of Use, do not use the site.

Through this website, you are able to link to other websites which are not under the control of Chrysalis Connections, LLC. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Chrysalis Connections, LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Restrictions on Use of Materials

Materials on this website are Copyrighted and all rights are reserved. Text, graphics, databases, HTML code, and other intellectual property are protected by the U.S. and International Copyright Laws, and may not be copied, reprinted, published, reengineered, translated, hosted, or otherwise distributed by any means without explicit permission. All of the trademarks on this site are trademarks of Chrysalis Connections, LLC and or of other owners used with their permission.

Confidentiality of Codes, Passwords, and Information

You agree to treat as strictly private and confidential any Subscriber Code, username, user id, or password which you may have received from our website, and all information to which you have access through password-protected areas of our websites and will not cause or permit any such information to be communicated, copied or otherwise divulged to any other person whatsoever.

Video Disclaimer

Any video brought to you by us is offered to the public for information and entertainment purposes only. Any and all information perceived from any video through either visual, verbal, or written means, should be considered the sole opinions of the Producers, the Writers and the Actors involved in the making of this video.

The Producers, Writers, and Actors of this video have used their best efforts in producing this video but neither Producers, Writers nor Actors of any video make any representation or warranties with respect to the accuracy, applicability, fitness, or completeness of the contents of any video.

The information contained in any video is strictly for entertainment and informational purposes. Therefore, if you wish to apply concepts or ideas contained in any video, you are taking full responsibility for your actions. Neither the Producers, Writers or Actors, nor the copyright holder or assigned users of any video shall, in any event, be held liable to any party for any direct, indirect, implied, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided as is, and without warranties. As in all cases, viewers should never take any information perceived from any other video at face value and should always do their own due diligence on any viewed material to form their own opinions and best judgments. And where applicable, the advice of a competent legal, mental health, therapist or other treating professional should be always sought before taking action of any kind. The author and publisher do not warrant the performance, effectiveness or applicability of any sites listed or linked to in any video. All links are for information purposes only and are not warranted for content, accuracy or any other implied or explicit purpose. Any video is © copyrighted by us and is protected under the US Copyright Act of 1976 and all other applicable international, federal, state and local laws, with ALL rights reserved. No part of this may be copied, or changed in any format, sold, or used in any way other than what is outlined within this under any circumstances without express permission from us.

Contacting Us.

We can be reached by contacting:  Email:

Changes to this Policy

We reserve the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.

Governing law

This policy and the use of this Site are governed by Indiana law. If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Plainfield, Indiana. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the above location, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.  This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

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