Payment Policies

Payment Policies Including Cancelation Policy, Payment Options and Insurance

Services & Fees

Fees are determined according to specific services provided.

As a general rule, individual/single-client sessions are $120 for a 60-minute appointment and multi-client appointments are $135 for a 60-minute appointment.

Cancellation Policy

Late arrivals: We understand that circumstances can cause you to run late for your appointment.  However, we must also respect the time of clients scheduled after you.  If you arrive late for your appointment, your appointment will be shortened by the amount of time you were late so that other clients are not inconvenienced.

Appointments convened after the designated appointment time will conclude at the end of the reserved time slot.

Late cancels or missed appointments:  Regular appointments are important to your progress.  In addition, the counseling center cannot fill vacated appointment times if there has been a brief notice to cancel.  If you do not come to your scheduled therapy appointment and you have not given notification at least 24 hours in advance, you will be subject to a late cancelation fee the equivalent of the agreed-upon fee for the missed session.


Payment is due at the time of each session. Cash, Check, and Debit Cards, are all accepted forms of payment.  In some cases, pre-payment options may be available.  

Returned Checks

Checks that are returned for insufficient funds will be subjects to a $30 charge.  Upon the occurrence of a returned check, the client will be converted to a cash or credit card payment arraignment.

Forms of Payment

Visa, MasterCard, Discover, American Express and other credit and/or debit cards can be used for payment for services.  Checks should be made out to Chrysalis Connections, LLC.  The center does not maintain a cash drawer and cannot make change for overpayment.  Overpayments can be placed on the client’s account as credit for future sessions.


Chrysalis Connections, LLC is a Private Pay Provider and as such is not paneled with any insurance or third-party payers.  Upon request, clients will be provided with a receipt for services rendered.

Private Pay offered several benefits including:

  • Increased confidentiality and privacy.  Your information will never be released to a third-party.
  • Unlimited number of sessions.  You will not have to worry about being denied or assigned a limited number of sessions.
  • No permanent mental health diagnosis to interfere with your ability to buy life insurance or put your career at risk.
  • You can work with the therapist of your choice.
  • Treatment for relational issues without being pathologized, labeled or diagnosed.


Relationship counseling and Family-systems coaching appointments are generally available during the following hours…by appointment only.

Monday thru Friday  10:00 a.m. – 8:00 p.m.

Saturday  9:00 a.m. – 1:00 p.m.

Most new appointments can be scheduled within 48 hours.  Call the center directly at 317-760-0604



Chrysalis Connections Counseling and Family Leadership Center is located at 204 Hobbs St., Plainfield, IN 46168

Directions and detailed information about the center can be found on the Office Locations Page.

Schedule Your Appointment Today!

Don’t spend another day feeling disconnected, misunderstood or rejected.

Call today and begin your journey to more harmonious and happy relationships.